Privacy Policy
Last updated: May 2026
1. Introduction
SILARA (PTY) LTD (“Silara”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
2. Company Information
SILARA (PTY) LTD
Midlands Office Park West
Mount Quray Street
Midstream
Centurion
1692
South Africa
Contact Email: Ash@si-lara.ai
3. Information We Collect
We may collect the following information:
- Name and contact details
- Email address
- Company information
- Website usage data
- Device and browser information
- IP address and analytics data
- Information submitted through contact forms
4. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide and improve our services
- Communicate updates or relevant information
- Analyze website performance and user behavior
- Maintain website security and functionality
- Comply with legal obligations
5. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Sharing
We do not sell your personal information.
We may share information with trusted service providers or partners who assist in operating our website and services, provided they maintain appropriate confidentiality and security measures.
We may also disclose information where required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss.
However, no online platform can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of data
- Object to or restrict processing
- Withdraw consent where applicable
To exercise these rights, contact us at:
Ash@si-lara.ai
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
12. Contact
For questions regarding this Privacy Policy or data protection matters, please contact:
SILARA (PTY) LTD
Ash@si-lara.ai